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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
Advice and Information -
Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you’re not satisfied with the service you’ve experienced from a hospital, doctor, dentist, local surgery or any other NHS provider, you are entitled to complain about it. -
Advice and Information -
Dental practices are recovering from backlogs due to strict hygiene measures to minimise the risk of spreading COVID-19 to patients and staff. The situation is improving but we are hearing that Warrington residents without a regular denist are still finding it difficult to get an appointment. Read our steps below on accessing NHS dentistry. -
Advice and Information -
Engaging Communities Solutions (CIC) is contracted by Warrington Borough Council to deliver Healthwatch Warrington. Individuals and organisations have the right to express their views about the performance of Healthwatch Warrington and the way in which it conducts its business. -
Advice and Information -
When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect. -
Advice and Information -
It’s easy to arrange a blood pressure check. You can simply make an appointment with your GP, practice nurse or at your local pharmacy. -
Advice and Information -
Mental health problems exist in our lives, families, workplaces and communities, impacting everyone. Mental health problems can affect anyone, any day of the year, but World Mental Health day (10/10) is a great day to show your support for better mental health and start looking after your own wellbeing. -
Advice and Information -
Our Enter & View programme is focusing this year on GP Practices. We want to hear YOUR opionions on your practice and help us build our list of practices to vist. -
Advice and Information -
With NHS staff holding industrial action this winter, this resource aims to help you answer common questions and find out from NHS providers any likely impact in your area. -
Advice and Information -
The NHS in Warrington is working with Health Integration Partners (HIP) and local partners to launch a thorough review of health services in Burtonwood. -
Advice and Information -
Your #GeneralPracticeTeam is made up of a range of healthcare professionals who work at your practice and in the wider community to help you get the right care when you need it.
Depending on your needs, you may be seen by a wider general practice team member.
But who are they?
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Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
Advice and Information -
Five things you should expect from home care, domiciliary care or help in the home. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
Report -
As part of the priorities for 2021/2022 a Carers theme was chosen by the public as an important issue for Warrington. Healthwatch Warrington arranged an event, to encourage feedback from Carers on how they dealt with the COVID-19 pandemic. -
Report -
With the global pandemic taking the world from normality to lockdown, we wanted to use this time to assess how changes to society and lockdown had impacted residents of Warrington in regards to their wellbeing and how they access health & social care services.
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Report -
Here at Healthwatch Warrington we have been receiving a lot of information on access to Dentistry, this is a national issue and all information we receive is fed back to our local MP and the Primary Care team as well as Healthwatch England. -
Report -
Here at Healthwatch Warrington we have been receiving a lot of information on access to Dentistry, this is a national issue and all information we receive is fed back to our local MP and the Primary Care team as well as Healthwatch England. -
Report -
A project that looks at the experiences of people who were more likely to be digitally excluded than the general population in accessing primary care during the Covid-19 pandemic and its associated restrictions. -
Report -
Led by Healthwatch Warrington, Virtual Voices provides Warrington residents with a unique opportunity to offer their opinions and provide constructive feedback on health and social care services in our town. -
Report -
Healtwatch Warrington were approached by The CCG to gain feedback on the experiences of Warrington residents accessing the Mass Vaccination sites in Warrington. -
Report -
This report provides the local NHS with people’s views about the NHS Long Term Plan. It is designed to feed into work on producing a health and care strategy within the Cheshire and Merseyside Health and Care Partnership (HCP). -
Report -
Healthwatch Warrington (HWW)was approached by the Rapid Community Response team to collect feedback of their experiences of the service from its users. -
Report -
Healthwatch Warrington undertook a survey of access to GP services for the residents of Burtonwood, a village on the borders of Warrington and St Helens. They undertook a survey of local residents and received 183 responses. -
Report -
Healthwatch Warrington undertook research into maternity services and the experiences of women from Warrington who have recently given birth. The project looked at the information and support that women were given before and after the births of their babies. They did a survey to which they had 40 responses and collected 5 detailed case studies. -
Report -
Healthwatch Warrington undertook research into the support available for children and young people around mental health and well-being. This was chosen because in Warrington the THRIVE model for young people’s mental health and well-being support was introduced in 2016 and we wanted to review how young people had experienced the access to services. In total they spoke to 119 young people.
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Report -
The Primary Care Network Clinical Director approached Healthwatch Warrington in October 2020 to work in partnership using their engagement skills and knowledge to assist engagement with residents and families in the Care Homes. This also ensured that it was impartial and transparent.
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Report -
Healthwatch Warrington have undertaken a project looking at the delivery of oral health support in care homes. This was highlighted as a concern for us because the Care Quality Commission (CQC) has identified the oral hygiene of care home residents, both older people and those with a learning disability, to be an issue across the country.
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Report -
The Frailty Assessment Unit (FAU) is a ‘Warrington Together’ led partnership, aiming to redesign services for older people. The unit provides care closer to home where appropriate, reducing Accident and Emergency (A and E) attendances, reducing admissions to acute services, and providing care in a more person-centred and efficient way. The service has been fully operational since June 2018 and it is reported to have significantly reduced the number of admissions of patients living with frailty. -
Report -
Led by Healthwatch Warrington, Virtual Voices provides Warrington residents with a unique opportunity to offer their opinions and provide constructive feedback on health and social care services in our town. -
Report -
Healthwatch Warrington has highlighted the impact of the COVID-19 pandemic on Children and Young People in Warrington. Our original report in 2020 highlighted issues with services in Warrington. Warrington and Halton Clinical Commissioning Group (CCG) commissioned the more detailed report which describes young peoples' experiences throughout lockdown. -
Report -
Here at Healthwatch Warrington we have been receiving a lot of information on access to Dentistry, this is a national issue and all information we receive is fed back to our local MP and the Primary Care team as well as Healthwatch England.