We aim to provide the best possible service, but we may not always get it right.

We welcome your feedback to help us improve our work and to make sure we are responding to your concerns as best we can.

We are committed to addressing concerns quickly and giving a full, fair, and appropriate response.

Our complaints policy provides more information on our approach and process to resolving complaints about our work.

Read more


File download
Healthwatch Warrington Complaints Policy
Confidentiality Policy- May 2021
Code of Conduct May 2022
Decision Making Guidance - Easy Read