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The Primary Care Network Clinical Director approached Healthwatch Warrington in October 2020 to work in partnership using their engagement skills and knowledge to assist engagement with residents and families in the Care Homes. This also ensured that it was impartial and transparent.
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Healthwatch Warrington have undertaken a project looking at the delivery of oral health support in care homes. This was highlighted as a concern for us because the Care Quality Commission (CQC) has identified the oral hygiene of care home residents, both older people and those with a learning disability, to be an issue across the country.
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Healthwatch have a legal power to visit health and social care services and see them in action. This power to Enter and View services offers a way for Healthwatch Warrington to meet some of their statutory functions and allows them to identify what is working well with services and where they could be improved