Virtual Voices: Patient Experience Strategy
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Warrington and Halton Hospitals Patient Experience team are currently developing their Patient Experience strategy for 2023-2026- this will be launched in April 2023 in line with the expiry of the existing strategy. In order to ensure the strategy is meaningful for all they are looking to engage with the community at every step of the way. It is vital that we continue to learn from patient experience in order to further improve the high standards of care provided at our hospitals and the Trust is extremely proud of its work involving patients in decisions about services provided. Our WHH community, both in our hospitals and externally, are pivotal in deciding what an ‘outstanding’ patient experience looks and feels like. Therefore, we pledge to actively seek, listen and act on feedback received from our patients, staff, and other key stakeholder groups. |
